Refund Policy
DmcaQloud.com — No Refunds. No Trails. Zero Exceptions.
NO REFUNDS. ALL SALES ARE FINAL.
Due to the nature of our anonymous and offshore services, ALL payments are non-refundable once service is delivered.
EXCEPTION FOR NON-DELIVERY
If we fail to deliver your service within 72 hours of payment confirmation, you are eligible for a full refund within 5 to 7 business days.
Table of Contents
1. Why We Do Not Offer Refunds
Our infrastructure implies real, physical and intellectual costs immediately upon activation:
- Instant Provisioning: Resources are automatically allocated.
- Irreversible Costs: Windows licenses, IP allocations, and bandwidth are paid upfront.
- Anonymous Nature: We do not perform KYC, so we cannot verify identity for refunds.
- No Contracts: You pay month-to-month and can cancel anytime (non-renewal).
2. All Products & Services Are Non-Refundable
This includes, but is not limited to:
Hosting Services
- Offshore VPS & Dedicated Servers
- Video & Streaming Servers
- Shared & Reseller Hosting
- Additional IP Addresses
Licenses & Addons
- cPanel / WHM Licenses
- Windows Server Licenses
- Extra Bandwidth
- Management Fees
3. You Will NOT Get a Refund If...
We strictly do not grant refunds for:
- You changed your mind.
- You do not know how to manage a server (Unmanaged).
- You violated our Terms or AUP (Abuse/spam/illegal content).
- You found a cheaper competitor.
- Service downtime resulting from your own misconfiguration.
4. Cancellation Policy
- Cancellations must be requested 24 hours before the renewal date.
- We DO NOT offer prorated refunds for unused time.
- Once cancelled, all data is legally terminated and irretrievable.
5. Chargebacks & Disputes
- Any dispute or chargeback will result in immediate termination of ALL services.
- Your account, data, and IPs will be blacklisted across our network.
- We report all fraudulent chargebacks to industry fraud databases (FraudRecord).
CHARGEBACK = PERMANENT BAN
We maintain a zero-tolerance policy against fraud.
QUESTIONS BEFORE BUYING?
If you are unsure if our service is right for you, please Contact Sales before purchasing.